Well.. April's box was undervalue and well what a surprise. So is this box. I felt totally conned out of my money so I claimed my money back. According to the company unless I pay up what I was refunded I will not get any more items or boxes from them and apparently its "totally as described".. I'm sorry but when selling a box for $32 which is £21.26 when paid in paypal, and only receiving items worth under £10 .. I don't see how that is "as described".. Why should I pay for their boxes for them to scam me out of my money and send me samples worth under half of what I paid for, for the box...
Frankly I'm extremely annoyed. More so now that they mailed me saying I either pay up or I am not allowed any more boxes or to buy anything from them.
Any DECENT company would try to understand the problems and try to sort them , I complained it was undervalue and I was not happy.. Did they reply? NO. Did they offer a part refund? NO.. Did they even care that they were conning people out of money? Clearly not.
A company like that, I do NOT want to buy from again. My April & TWO May Boxes I got just about valued one lot of $32.
I originally paid £19.50 for two April boxes and then they put the price up due to postage prices going up.. fair enough, so it was £21.26 for Mays. In total £60.26.. They instead sent me two may boxes and didn't even apologize when I posted on their page. Not only that April box was two months late and only valued a lovely £7.04 when I paid £19.50 and according to them that's okay? I could have reported them for that as its fraud since they're clearly ripping people off but I didn't and just claimed my money back.
Their previous boxes were good.. But now I don't think they even care. The lack of communication with customers is awful. I mailed them asking if the boxes were sent and I got totally ignored .. People even get ignored on their facebook page. Its awful.
I previously also purchased a june box and I asked for my money back , I do not want any more of their boxes after the April & May boxes and with how they treat customers.
Please note, some prices are calculated from full size items and since I don't have the contents amount for each item I have no choice but to use weight, but the items may value slightly less since the pots take up some weight.
Please note, some prices are calculated from full size items and since I don't have the contents amount for each item I have no choice but to use weight, but the items may value slightly less since the pots take up some weight.
But anyway..
Here are the contents of my box.. :
Item 1: The Bath Cafe Tart Melt Samples
Okay... not entirely sure how wax tart melts are "beauty related" but anyway they smell nice.. But you can buy these for $1 which is approx 66p as I contacted the company since I wasn't sure of the value.
----------------------------------------
Item 2: Sycamore Boutique Under Eye Cream Sample
I originally thought this valued £3.16..but then i realised the container probably had a bit of weight to it and if the total weight is 9g there is no way the contents is 9g and according to the natural beauty box, my sample would be 5g contents approx so does that mean my pot is 4g itself?!! if thats the case it only actually values £1.75 !!
www.etsy.com/shop/sycamoreboutique
----------------------------------------
Item 3: Sycamore Boutique Lip Tint Sample
You can buy 3 of these samples for £1.93 making one worth approx 64p!
www.etsy.com/shop/sycamoreboutique
----------------------------------------
Items 4 & 5: Holistic Owl Owlchy Ointment Sample & Body Butter Sample
These two samples you can buy for 65p each! so £1.30 for both of them.
www.etsy.com/shop/holisticowl
----------------------------------------
Item 6: Molly Rose Balms Lip Balm
Well again... you can buy this for 65p. Apparently the lip balm was supposed to be 9g? hmmm...
www.etsy.com/shop/mollyrosebalms
----------------------------------------
Item 7. Plus Facile Natural Bath Salt Sample
You can buy these bath salts full size at 4oz = 113g for £1.31. This sample is 16g as you can see, so.. £1.31 divided by 113 then times by 16 makes this only worth around 19p!
www.etsy.com/shop/plusfacile
----------------------------------------
Item 8: Cheeky Chickie Soap Natural Soap Sample
This was infact the cheapest sample I've ever receive in a beauty box.. And it didn't even weigh 1g. Its actually that thin that if I try to use it it will just snap. Or slide out of my hands... Full size 90g is worth £3.45 which would make it approximately 4p per gram.. But since it doesn't even weigh 1g its even less than that! I mean really. .. Sending a sample that only values £0.04. It may be a lovely soap but a sample that tiny how am I even supposed to test it? My soap sample was supposed to weigh 8g.. I think they were a bit off with that.
www.etsy.com/shop/cheekychickiesoap
----------------------------------------
Item 9: Passion Moon Potions Perfume Sample Vial
Also according to natural beauty box this was supposed to be 5g? Anyway.. you can buy it for 56p.
www.etsy.com/shop/passionmoonpotions
----------------------------------------
Item 10: Earth Angel Minerals Butter Cream Skin Balancer Sample
You can buy this on their shop £3 for a 3g tub with approx .5g net wt but this is only 2g and .28g .. Means per .01g it costs 6p since 3 divided by 50 (which is the .5g) equals 6p.. So if its 6p for 0.01g then 6 times by 28 gives me a value of £1.68 for this.
So... the overall total for the box is :
£7.47
In the end , the box actually worked out cheaper than I thought. I originally thought it was around £8.50 value but £7.47 is worse!!!!
I'm disgusted .. Disgusted that the company think they can get away with keeping £21.28 and only sending £7.47 worth. Apparently according to them, everything was as "described" because they added in 10-15 samples etc.. that may be so but HELLOOOOOO .. Wheres the rest of my moneys worth?
Since I got two mays boxes, one I paid £19.50 for and the other £21.28 .. the two boxes combined totalled £14.94.. Yes.. Both boxes didn't even value the price of one box.
April's box only valued £7.04.
http://aprilsrandombanter.blogspot.co.uk/2013/06/aprils-natural-beauty-box-that-arrived.html
So one april box plus two may boxes and the contents only totalled £21.98 and I paid £60.26 in total.. Yet they complain that I put in a paypal claim to claim my money back from them and told me they sent me an invoice and if I don't pay it they refuse to send me anything ever again. To be fair I don't care. I'm not paying it. I shouldn't have to pay it. They only sent me £21.98 worth in 3 boxes which barely passes the cost of one box... So I'm not letting them con me out of money. Sorry but not a very smart move.
I'm sorry.. what happened there? You're now telling me in another email that boxes that contain foil samples will contain no more than two.. .yet you previously told me there shouldn't be any in upcoming boxes? 10-15 deluxe samples? Err.. what were these .. They may as well change it to "cheap deluxe samples that don't even value half the box price".. Their previous boxes were good despite the lack of communication etc.. but they were over the value of the box price. I wouldn't even mind if the contents added up to the box price but these boxes now are awful. They say its because they buy the products and it costs them shipping prices as well and the boxes cost them money.. but that doesn't mean its okay to send undervalued boxes. Then they tried to state it costs a lot to send to the UK. Everyone gets these boxes so its not just people in the UK that would have been out of pocket a lot of money.. I'm pretty sure it doesn't cost loads to send to other canadian addresses and they'd be getting the exact same valued box so that can't really be used as an excuse.
As you can probably tell. I'm extremely annoyed with these boxes and the fact the company still expects me to pay the £60.26 for all 3 boxes..
Update: I've got my refund for my June box that I asked for and will no longer be receiving anything from this company.
Edited again 6/7/2013..
Since people don't understand my calculation methods
Here you go:
And like I previously mentioned, since some of the samples don't have the measurements on the samples of how much content is in them, I had to go by weight to do the calculations as it was the closest thing I could use. I never said the calculations were completely accurate since I did previously state that I had to use the weight in g / ml instead of the actual contents amount & some of the containers may weigh 1g or two..
As you can see, I am not the only one who uses the same method. A previous leaflet from a box received from this company also calculated using the contents and stated one of the items that was 1oz full size was $22 and the sample was 0.5oz and valued $11 which is half the full size price since it is half the contents amount.
Since the leaflet was nothing like the above one for this months box & just a plain sheet with the name of the products and were to get them, I had to look up every product and work it out for myself.
Anyone else get this box? what were your thoughts? x
www.etsy.com/shop/plusfacile
----------------------------------------
Item 8: Cheeky Chickie Soap Natural Soap Sample
www.etsy.com/shop/cheekychickiesoap
----------------------------------------
Item 9: Passion Moon Potions Perfume Sample Vial
www.etsy.com/shop/passionmoonpotions
----------------------------------------
Item 10: Earth Angel Minerals Butter Cream Skin Balancer Sample
So... the overall total for the box is :
£7.47
In the end , the box actually worked out cheaper than I thought. I originally thought it was around £8.50 value but £7.47 is worse!!!!
I'm disgusted .. Disgusted that the company think they can get away with keeping £21.28 and only sending £7.47 worth. Apparently according to them, everything was as "described" because they added in 10-15 samples etc.. that may be so but HELLOOOOOO .. Wheres the rest of my moneys worth?
Since I got two mays boxes, one I paid £19.50 for and the other £21.28 .. the two boxes combined totalled £14.94.. Yes.. Both boxes didn't even value the price of one box.
April's box only valued £7.04.
http://aprilsrandombanter.blogspot.co.uk/2013/06/aprils-natural-beauty-box-that-arrived.html
So one april box plus two may boxes and the contents only totalled £21.98 and I paid £60.26 in total.. Yet they complain that I put in a paypal claim to claim my money back from them and told me they sent me an invoice and if I don't pay it they refuse to send me anything ever again. To be fair I don't care. I'm not paying it. I shouldn't have to pay it. They only sent me £21.98 worth in 3 boxes which barely passes the cost of one box... So I'm not letting them con me out of money. Sorry but not a very smart move.
As you can probably tell. I'm extremely annoyed with these boxes and the fact the company still expects me to pay the £60.26 for all 3 boxes..
Update: I've got my refund for my June box that I asked for and will no longer be receiving anything from this company.
Edited again 6/7/2013..
Since people don't understand my calculation methods
Here you go:
As you can see, I am not the only one who uses the same method. A previous leaflet from a box received from this company also calculated using the contents and stated one of the items that was 1oz full size was $22 and the sample was 0.5oz and valued $11 which is half the full size price since it is half the contents amount.
Since the leaflet was nothing like the above one for this months box & just a plain sheet with the name of the products and were to get them, I had to look up every product and work it out for myself.
Anyone else get this box? what were your thoughts? x
